Customer Service

Keeping Lines Open is our Bottom Line
Whether you have a credit line or an equity line, we always keep the lines of communication open with our Customer Care Center. Our goal is to serve our customers, and our communities, by truly understanding their needs and by delivering the resources of USAmeriBank that help them realize their dreams. A highly-trained customer care representative quickly responds during business hours to questions about your accounts, bank products, rates, or any other inquiries.

Existing Mortgages:
Notices of error, requests for information and qualified written requests (QWR, as defined in RESPA) must be sent to:
PO Box 17540
Clearwater, FL 33762

Voice Banking:
Our automated phone banking line provides you information about your accounts and allows you to transfer money between eligible accounts 24 hours a day, 7 days a week.
Call: 1-866-888-8330

Customer service for your deposits:
Call 727-584-1100 or email
Toll Free: 1-800-949-5666

Customer service for your loans:
Call 727-260-6421 or email
Toll Free: 1-800-949-5666

Report a lost or stolen VISA Purchasing Card:
Toll Free: 1-866-839-3485

Touch Tone Telephone Banking:
Toll Free: 1-866-888-8330

Report a lost or stolen debit card:
Toll Free: 1-800-500-1044
PO Box 17540
Clearwater, FL 33762